Centers Plan for Healthy Living

UM Care Coordinator Supervisor

Job Locations US-NY-Staten Island
Posted Date 11 months ago(4/30/2017 9:34 PM)
# of Openings


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Centers Plan for Healthy Living (CPHL), is a Managed Care Organization servicing members with Medicare and/or Medicaid.  Our goal is to provide members and all those involved in their care with the guidance and health plan choices they need for healthy living. CPHL is committed to providing quality, coordinated health care to some of the most honored and yet still vulnerable members of our community.


Looking for a Utilization Management Supervisor who will manage a team of UM Coordinators and varied projects with the goal of making decisions that can increase efficiency in delivery of services.


  • Manages a team of Care Coordinators
  • Audits to assess the quality of documentation and provides feedback to Coordinators on areas for improvement
  • Assess timelines of authorization to ensure protocols are met
  • Troubleshoots any issues that Coordinators are experiencing during the authorization process.
  • Participates in company meetings as requested
  • Ensure that all projects are delivered on-time, within scope and within budget
  • Create process and workflow documents, as necessary
  • Communicates regularly with the Director regarding outcomes, challenges and all other essential issues
  • Other duties as assigned


  • Minimum 3 year Utilization Management experience
  • 2 years Management experience
  • Bachelor's Degree preferred; high school required
  • Must be willing to commute to Staten Island and Jamaica


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