Centers Plan for Healthy Living

Intake Field RN - Spanish/Chinese Bilingual

US-NY-Staten Island
7 months ago(7/7/2017 3:30 PM)
# of Openings



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The Field Intake RN is responsible for assessing a member's eligibility for the Managed Long Term Care program.  The Intake Nurse will conduct a face-to-face comprehensive assessment utilizing NYSDOH approved assessment tool (UASNY) with a potential member in his/her place of residence.  The Intake RN also utilizes CPHL's database of record, completing all necessary documentation to meet CPHL standards.  This position requires thorough knowledge of CPHL's program and services, and the ability to communicate clearly the member benefits.  The Intake Nurse must possess clinical skills and good judgement, implementing safe plans of care, along with the ability to empathically discuss and describe CPHL services and regulations.


Primary Responsibilities:

  • Assess prospects in their place of residents, completing a comprehensive assessment (UASNY) to determine eligibility and initiate plan care.
  • Effectively completes the required assessment form (UASNY) and other CPJL necessary documents within the required timeframes an in accordance with CPHL established policies and State and Federal guidelines and regulations.
  • Communicates plan benefits clearly and easily to prospects and referral sources.
  • Completes and submits thorough and high quality documentation in a timely manner.
  • Appropriately alerts Supervisors regarding any issue encountered in the field.
  • Recognizes quality of care issues and escalates issue appropriately, communicating effectively with coordinators and supervisors as needed.
  • Complies with all CPHL's standards for documentation.
  • Maintains member confidentiality and compliance with HIPAA requirements.
  • Participates in regularly scheduled and other staff meetings as requested.
  • Other duties as assigned.


Education and Experience:




  • Graduate of a 2-4 year accredited nursing program
  • Active and unrestricted NYS RN license

Type of Experience


Knowledge of current community health practices for the frail adult population and cognitively impaired seniors and disabled.  Also, an understanding of and sensitivity to cultural differences and needs of the community are essential.  Must be adept at operating within a diverse and multi-cultural work environment and community of prospects.


Specific Technical Skills and Knowledge

  • Strong written and verbal communication skills
  • Proficient in the use of Microsoft Office Suite tools
  • Ease with learning new database systems



  • Graduate of a 2-4 year accredited nursing program
  • Active and unrestricted NYS RN license
  • Must possess a valid drivers license, motor vehicle insurance and access to a motor vehicle, or access to reliable public transportation within the appropriate service area
  • Ability to travel within assigned area
  • Professional Liability Insurance

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Must be able to operate office equipment including a computer and phones
  • Able to communicate both in person and by phone
  • Must be able to travel as needed.


                                 MUST BE BILINGUAL IN SPANISH/CHINESE










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