Centers Plan for Healthy Living is seeking Member Services Representatives (Bilingual)
Fulfills member needs and sends correspondences to ensure member satisfaction. Has knowledge of commonly-used concepts, practices, and procedures. Has knowledge of all LOBs, scripts, and workflows- or is able to obtain information rapidly as needed. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Reports to a supervisor and/or manager.
The Member Services Representative is responsible for the following:
Education & Required Skills:
MUST BE BILINGUAL IN RUSSIAN - MANDARIN/CANTONESE - BENGALI
Competitive Compensation and Benefits!