Responsible for application support for Centers Plan for Healthy Living (CPHL) core systems (e.g, Medical Management, Claim, Data Warehouse, etc). Reviews and resolve staff issue related to applications. Monitor jobs and file transfers to ensure they are successful and resolve any issues by working with vendors when applicable.
EDUCATION AND EXPERIENCE:
Required: BA/BS degree in Information Systems or equivalent IT experience
Type of Experience
Required: 1+ years of IT experience, preferably in a Medicaid/Medicare, MLTC environment
Preferred: Healthcare experience
Specific Technical Skills
Required: Proficiency with MS applications, including but not limited to Word, Excel, outlook, PowerPoint, Project and Access. Strong telephonic and customer service skills.
Knowledge and Skills:
The physical requirements described here are representative of those that must be net by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
the above statements are intended to describe the general nature and level of work performed by individuals assigned to the job classification. They should not be constructed as an exhaustive list if all responsibilities, duties and skills required.