Centers Plan for Healthy Living

Business Systems Programmer/Developer

US-NY-Staten Island
4 months ago
ID
2017-1202
# of Openings
1
Category
Information Technology

Overview

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JOB SUMMARY:

 

Analyst responsible for application support for Centers Plan for Healthy Living (CPHL) core systems (e.g., Medical Management, Claim, Data Warehouse, etc.).  Reviews and resolves staff issues related to applications.  Analyzes incoming requests for system enhancements. Enhances systems to meet business needs.

 

Responsibilities

PRIMARY RESPONSIBILITIES:    

  • Analyze incoming requests, gather business requirements, create specification documentation and implement systems solutions, such as, but not limited to the following:
  • System interfaces
  • System configuration
  • File transfers
  • Web portal interfacing
  • Data warehouse solutioning
  • Report development
  • Provide application support and trouble shoot incoming issues, determine root cause of the issue and participate in the development of the solution.
  • Liaison with vendors for application issues.
  • Lead other Business/Systems Analyst in the execution of various projects.
  • Track and trend issues for effective resolution and to identify underlying systemic causes.
  • Participates in standing meetings as necessary, including but not limited to data warehouse, medical management system, claims system and team building.
  • Performs other duties and special projects as assigned by manager.

Qualifications

EDUCATION AND EXPERIENCE:

  • Required: BA/BS degree in Information Systems or equivalent IT experience  
  • Experience: 5+ years of IT experience
  • Preferred: Healthcare experience preferably in a Medicaid/Medicare, MLTC environment

Specific Technical Skills: Use of SQL, Proficiency with MS applications, including but not limited to Word, Excel, Outlook, Power Point, Project and Access, Strong telephonic and customer service skills

Preferred: VB.Net, HTML

 

Knowledge and Skills:

  1. Effective presentation skills
  2. Excellent verbal and written communication skills
  3. Must be able to participate in meetings with all levels of management within the organization
  4. Detail oriented, excellent follow up
  5. Ability to multi-task in a fast paced environment
  6. Must be service oriented, quick learner, team player
  7. Appreciation of cultural diversity

 

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