Centers Plan for Healthy Living

Junior Business Systems Analyst

US-NY-Staten Island
3 months ago
ID
2017-1204
# of Openings
1
Category
Information Technology

Overview

 

 

New CPHL Logo

 

JOB SUMMARY:

Junior Analyst position responsible for application support of specific components of Centers Plan for Healthy living (CPHL) core systems (e.g., Medical Management, Claim, Data Warehouse, etc.). Under moderate supervision, performs application configuration tasks - such as Case Trakker Letters.  Enhances systems to meet business needs.

Responsibilities

PRIMARY RESPONSIBILITIES:

  • Gathers business requirements, creates and implement systems solutions, such as, but not limited to the following:

                                 *Case Trakker Letters

                                 * System configuration

                                 * File transfers

                                 * Non-complex query

                                 * Report development

  • Assists more senior staff in application support and trouble shoot incoming issues, determine root cause of the issue and as appropriate, participate in the development of the solution.
  • Assists more senior staff in resolving application issues.
  • Track and trend issues for effective resolution and to identify underlying systemic causes.
  • Performs other duties and special projects as assigned by manager.

 

Qualifications

EDUCATION AND EXPERIENCE:

 

Education

Required: BA/BS

Preferred: BA/BS degree in Information Systems or equivalent technical experiences.

 

Type of Experience

Required:  Experience in manipulating and formatting documents per user specification.

Preferred:  Healthcare experience preferably in a Medicaid/Medicare, MLTC environment.

 

Specific Technical Skills

RequiredMicrosoft Word and Excel experience with more advanced features such as merging data from a database.  Strong telephonic and customer service skills.

Preferred: Use of SQL, Reporting tools - such as Microsoft Access or Crystal reports.

 

Certifications/Licensure:

Required:  n/a

 

Knowledge and Skills:

  • Excellent verbal and written communication skills.
  • Must be able to participate in meetings with all levels of management within the organization.
  • Detail orientated, excellent follow up.
  • Ability to multi-task ina fast paced environment.
  • Must be service orientated, quick learner, team player
  • Appreciation for cultural diversity.

 

 

 

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