Centers Plan for Healthy Living

Utilization Management Nurse

Job Locations US-NY-Staten Island | US-NY-Garden City | US-NY-Jamaica
Posted Date 2 weeks ago(3/12/2018 11:47 AM)
# of Openings



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The Utilization Management Nurse works within a multidisciplinary team to help identify and manage members who are in need of additional care or support in their home to improve their quality of life. The Utilization Management nurse will assess and process all authorization requests to determine medical necessity to ensure all care services, member education, and preventative interventions are maintained.






  • Authorization of medically necessary services in coordination with the care management department. Review of care management documentation and outcomes evaluation to ensure member receives services and supports required to meet psychosocial, educational and health care needs
  • Ensures that the services required for the plan of care is met in partnership with the person centric process which may include his/her significant other, primary caregiver, the primary and attending physicians, and various other providers and support involved in the member’s care.
  • Provides utilization review for preauthorization, concurrent and discharge reviews and post service review
  • Apply medical necessity guidelines based on appropriate criteria
  • Utilizes knowledge of community resources and the member’s benefit structure
  • Interacts with providers and facilities in a professional, respectful manner
  • Recognizes quality of care issues and escalates the issues appropriately
  • Have a knowledge of the Appeals and Grievances process
  • Assists members with the coordination of services from various settings as appropriate
  • Complies with all CPHL’s standards for documentation
  • Participates in case rounds as a member of the Integrated Care Team
  • Participates in on call scheduling
  • Participates in other meetings as requested
  • Participates in quality improvement initiatives
  • Other duties as assigned




Education and Experience:


Type of Experience                                          



Active and unrestricted NYS RN license

Minimum 2 years utilization management experience

Strong written and verbal communication skills

Ability to travel within assigned area




Bachelor of Science in Nursing

CCM certification

Knowledge of Milliman or InterQual criteria





Experience working within a managed care environment


Specific Technical Skills

Preferred:    Computer proficiency





# Direct Reports:         0                     



Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




The above statements are intended to describe the general nature and level of work performed by individuals assigned to the job classification.  They should not be construed as an exhaustive list of all responsibilities, duties and skills required.











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