Centers Plan for Healthy Living

  • Member Support Training Specialist

    Job Locations US-NY-Jamaica
    Posted Date 4 weeks ago(5/25/2018 1:30 PM)
    ID
    2018-1309
    # of Openings
    1
    Category
    Member Services
  • Overview

    New CPHL Logo

     

    Essential Job Functions:


    Deliver relevant training courses and materials designed to provide understanding and clarity across all CPHL Line of business. Demonstrate professionalism and leadership skills along with the ability to develop, direct, and support staff. The ability to determine what training guides/resources the staff needs/when they need it. Skilled in managing, organizing, and prioritizing workload. Able to create training guides and facilitate classroom-based training. Capable of understanding various learning styles and adapt based on the trainees needs.

     

    Responsibilities

    Minimum Requirements (i.e. Education, Experience, Knowledge)

     

    • Associate Degree or equivalent work experience.
    • Two-Three Years in Call Center environment.
    • Excellent verbal and written communications skills.
    • Must be able to work independently as well as with a team.
    • Possesses strong organizational skills, excellent time management.
    • Outstanding interpersonal and relationship building skills.
    • Excellent communication and able to speak in a clear and concise manner.

    Qualifications

    Additional Competencies (i.e. Certification, Frequent Travel, Language, License, Technology)


    Able to travel to all office locations; Staten Island, Bronx, Jamaica, Garden City and Farmingdale.

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