This position provides support for the reporting and analysis needs of the Claims Department which is responsible for the timely processing of claims and Provider customer service. Responsibilities include development of reports that will enable more efficient workflows and processes for department staff, as well as those which will assist management in monitoring, assessing, and evaluating departmental performance. Additionally, this role will provide analysis related to the identification of improved claim system configuration and call flows that would positively impact quality performance, reduce claim inventory and improve the customer experience.
Education and Experience:
Bachelor’s degree in Computer Science, Business, or other health-related discipline
Type of Experience
Knowledge and Skills:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above statements are intended to describe the general nature and level of work performed by individuals assigned to the job classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required.