Centers Plan for Healthy Living

  • Home Care Relations Liaison

    Job Locations US-NY-Staten Island
    Posted Date 2 weeks ago(12/3/2018 11:36 AM)
    ID
    2018-1362
    # of Openings
    1
    Category
    Business Development
  • Overview

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    JOB SUMMARY:

    The Home Care Relations Liaison position is responsible for working with internal departments and external providers to assign members to appropriate service providers. 

     

    Responsibilities

    PRIMARY RESPONSIBILITIES: 

     

    • Point person for Utilization Management and Care Management regarding existing member’s service requests.
    • Communicate with existing members regarding specific member preferences.
    • Documentation of all actions in the organization care management system.
    • Assist Pre-Enrollment Director on special projects as needed.

    Qualifications

    Education and Experience:

     

    Education HS Diploma

     

    Required:  At least one-year professional experience in related field

    Preferred:  Managed Long Term Care knowledge and experience preferred

     

     

    Type of Experience                                          

    Required:   Phone operations and analytics

    Preferred:   Healthcare administration experience

     

    Specific Technical Skills

    Required:   Excel

    Preferred:    Case Trakker knowledge

     

    Certifications/Licensure:

    Required:    NA

                

     

    Knowledge and skills:

    • Excellent verbal and written communication skills
    • Home Care knowledge

     

     

     

     

    SCOPE INFORMATION

    # Direct Reports:                             

                VP of Strategic Partnership

                Director of Pre-Enrollment and Home Care Relations

     

    Physical Requirements:

    The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

     

    The above statements are intended to describe the general nature and level of work performed by individuals assigned to the job classification.  They should not be construed as an exhaustive list of all responsibilities, duties and skills required.

     

     

     

     

     

     

     

     

     

     

     

     

     

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