Centers Plan for Healthy Living

  • Intake Coordinator Supervisor

    Job Locations US-NY-Staten Island
    Posted Date 2 weeks ago(12/3/2018 3:46 PM)
    ID
    2018-1364
    # of Openings
    1
    Category
    Intake
  • Overview

    New CPHL Logo

    JOB SUMMARY:

     

    The Intake Coordinator Supervisor is responsible for the education, training, and oversight of the Intake Coordinators, ensuring productivity, quality and compliance with all CPHL policies.

     

     

    Responsibilities

    PRIMARY RESPONSIBILITIES:

     

    • Create and maintain all training manual/documents used to onboard Intake Coordinators, between 8-10 employees.
    • Onboard and educate all new Intake Coordinators in processing enrollments, processing CDPAS referrals, processing UM shells as needed, data entry, and other support tasks.
    • Provide Intake Coordinators with feedback on quality of work while guiding them towards improvement.
    • Identify areas for and assist in education and training as needed to meet all CPHL standards, ensuring that Intake Coordinators operate within all CPHL policies and procedures.
    • Maintain departmental schedules, submitting regular reports as needed.
    • Additional assignments and duties as needed.

    Qualifications

    Education and Experience:

     

    Education

     

    Required:

    • Minimum 2 years professional experience in related field

     

    Preferred:  

    • College degree
    • Professional supervisory experience

     

    Type of Experience      

     

                                  

    Knowledge and Skills

     

    Required: 

    • Excellent written and verbal communication skills
    • Proficiency in the use of Microsoft Office tools

     

     

    Preferred:

    • Knowledge of MLTC regulatory requirements
    • Knowledge of current CDPAS DOH guidelines

     

     

    SCOPE INFORMATION:

     

    Direct Reports:                                   

               

     

    Physical Requirements:

     

    The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

     

    The above statements are intended to describe the general nature and level of work performed by individuals assigned to the job classification.  They should not be construed as an exhaustive list of all responsibilities, duties and skills required.

     

     

     

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